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Privacy Policy

Who we are

Our website address is: https://lindsayandgilmour.co.uk.

What personal data we collect and why we collect it


Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Google Analytics

Who we share your data with & how long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Privacy Policy for Pharmacy Customers

When you visit one of our pharmacies we process your personal data, which includes information from your prescriptions and any other pharmacy and health care services we provide to you (including NHS pharmacy first service, chronic medication service, stop smoking services etc.) for the purposes of:

Your care – providing pharmacy services and care to you and sharing your information with your GP and others in the wider NHS, as appropriate;

Our payments – sharing your information with NHS NSS Practitioner Services, others in the wider NHS, and sometimes Local Authorities, and only relevant information to those external to the NHS who negotiate and check the accuracy of our payments; and,

Management – sharing only relevant information with NHS NSS Practitioner Services and others in the wider NHS, and sometimes Local Authorities; as well as those external to the NHS who ensure we maintain appropriate professional and service standards and that your declarations and ours are accurate.

Because we provide NHS and private healthcare services, we have a legal obligation to collect and use personal data to ensure that the service we provide is safe and effective, and that our record keeping is in line with the law. If you do not provide this information, it may restrict which pharmacy services are available to you.

We hold your information for as long as advised by the NHS. You have a right to a copy of the information we hold for you (in paper or electronic form) and generally without charge. You may seek to rectify any inaccurate information.

You may object to us holding your information. You may lodge a complaint with the Information Commissioner’s Office.

Find Your Branch

Use our branch finder to locate your nearest Lindsay & Gilmour pharmacy. It’s simple to use and lists all the contact details you need to contact your local branch
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Download Our App

Our new NHS approved app, powered by Healthera, provides access to our services via your mobile. It’s also the easiest way to order and manage repeat prescriptions
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