L & G Are FINALISTS In Three Categories At This Weekend’s Scottish Pharmacist Awards.

In a year which has been truly exceptional for community pharmacy in so many ways, Lindsay & Gilmour have been selected as FINALISTS in the fiercely contested Scottish Pharmacist Awards – to be held this weekend.  We were absolutely thrilled to be selected in all three of the following categories:

  1. Pharmacist of The Year – For Amanda Dougal
  2. Community Pharmacy Team of The Year – Blackhall
  3. Innovation & Enterprise Within Pharmacy Practice – Various projects including our 24 Hour Dispensing Robot, Monitored Dosette System (MDS) Robot and our Intelligent Voice Call Routing System.

We are very much looking forward to this exciting evening!

The Very Best of Community Pharmacy

This recognition comes at a time when we’ve never been prouder of our pharmacy teams as they rise to meet the challenges of a global pandemic while supporting our patient’s health in the most vital of settings – their local community.

And we are delighted that the dedication and commitment to excellence demonstrated by the Lindsay & Gilmour family has been recognised more than ever by being chosen as Finalist and even winners in a huge number of prestigious industry awards.

This year, the tireless and dedicated work of the Lindsay & Gilmour team to meet the health needs of the communities we serve has been duly recognised with more award wins than ever before. Here are some of the highlights of the last few months:

Employee Benefits Awards Success

The team at Lindsay & Gilmour were delighted to fight off fierce UK-wide competition to win an award recognising the exceptional employee benefits we provide for our employees – the people who are at the heart of everything we do.

Facing competition from some major national and international businesses, including BNP Paribas and Lloyd's Register, we were thrilled to win the award for Best Benefits Communications at The Employee Benefits Awards 2021. The honour recognises our effective and innovative approach to benefits communications, using recognition and reward to double our employee engagement.

We selected Vivup High5 as our solution as it provided the most synergistic approach with our other benefits.  It facilitated manager to employee recognition and reward plus peer-to-peer recognition and gave our 'thank you' culture a huge boost at a time when it was needed. Utilising the app to reward our team was a brand-new initiative for us and it worked perfectly. It enabled us to give back to our incredibly hard-working staff during an unprecedented time and saw fantastic uptake.

As a result of introducing this solution:

  • 71% (250) employees have activated their Vivup High5 app
  • Our employees have sent 666 High5s since launch
  • We have been delighted to issue £8,647 in rewards so far

Edinburgh Chamber Of Commerce Awards Success

The team were also delighted to hear the news in February that Lindsay & Gilmour had been Highly Commended in the Innovation in Business Category of the Edinburgh Chamber of Commerce Business Awards 2022.  Marking our first ever entry to these prestigious awards, the recognition was a great endorsement of the industry leading work we have carried out to ensure that Lindsay & Gilmour is on the cutting edge of innovation in community pharmacy.

The judging panel were particularly impressed by key projects such as our 24-Hour Medicine Dispensing ‘Robot’, our Electronic Medicine Recording System at The Cross, Inverkeithing and our Patient Access System.

All the innovative developments demonstrated by Lindsay & Gilmour have, in varying ways, contributed to increasing accessibility and trust between potential customers and their community pharmacist.   By expanding the range of services available in our pharmacies and finding new and innovative ways to tell people about them, this significantly increases the chances of better health outcomes for the communities we serve.  

Association of Pharmacy Technicians UK Awards Success

Lindsay & Gilmour’s Awards success continued into April with the news that our Service Development Manager Danielle Brockie was awarded as the joint winner of the APTUK Excellence in Pharmacy Education and Development Award.  This very worthy accolade recognises  Danielle’s outstanding commitment to supporting and developing the education and training of pharmacy teams within Lindsay and Gilmour.  The personal contribution Danielle has made to upskilling and developing the potential of our Pharmacy Technicians has made a tangible and significant contribution to the service we can offer our patients within their communities.  Among the key projects Danielle has overseen recently are:

  • Danielle has been responsible for delivering the Award-Winning Electronic MAR training to Care Homes in Fife.
  • Introducing the NHS Scotland ‘Pharmacy First’ Champions who are responsible for communicating any changes to Pharmacy First, supporting the in- branch team to embrace the service and engage with patients about the changes.
  • PGD and Clinical Services Hub.  Over the past 6 -12 months, many of our Pharmacy teams have been hard at work expanding the choice of NHS and Private Services we can offer to our patients.Thanks to the dedication and management of Danielle Brockie ,  this programme responds to customer demand to access specialist health services within a community pharmacy setting. 

Recognition of Excellence Awards

And finally (for now!), Lindsay & Gilmour’s ‘Nuchem’ pharmacy in the heart of Edinburgh City Centre, has been selected as a Finalist in this year’s Recognition of Excellence Awards.  The pharmacy team, led by Manager Lisa-Ann Kearney has been selected to go head-to-head with other UK-wide community pharmacies in the fiercely contested Team of the Year category.