Minor Ailments Services

Minor Ailment Service

Minor Ailments Prescriptions

The Minor Ailment Service

We offer the NHS Minor Ailment Service at all of our branches, allowing eligible patients to access appropriate advice and medication for a number of minor illnesses and health conditions, free of charge and without the need for a GP appointment.

WHo is it For?

The Minor Ailment Service is an NHS service for children, people aged 60 or over, people who hold a medical exemption certificate and people on certain benefits. Available at all of our branches, this service encourages patients to think ‘Pharmacy First’ before their GP when seeking advice for minor ailments. 

The service involves a consultation with one of our specially trained pharmacists, often in one of our private consultation rooms, where they will discuss your concerns and – if appropriate – give you suitable medication or advice. They will also advise you if you need to see your GP.

How do I register for the service?


Just visit any Lindsay & Gilmour pharmacies across Scotland to register for the service, without the need for an appointment. When you register, your pharmacist may ask you for some information, including your name, date of birth and postcode. They will also check whether you can use the NHS Minor Ailment Service and may ask you for proof, for example your maternity or medical exemption certificate. Try to remember to bring this proof with you. While you are registered for the service you can still make an appointment to see your doctor whenever you like.

If your pharmacist feels it is better for you to see your GP, they may refer you directly or ask you to make an appointment with your GP.

How does the service work?

You will be able to get advice and free treatment (if you need it) from your pharmacist for minor illnesses and complaints, such as:
  • acne
  • athlete's foot
  • backache
  • cold sores
  • constipation
  • cough pain
  • diarrhoea
  • earache
  • eczema and allergies
  • haemorrhoids (piles)
  • hay fever
  • headache
  • head lice
  • indigestion
  • mouth ulcers
  • nasal congestion
  • period pain
  • thrush
  • sore throat
  • threadworms
  • warts and verrucae

Download our app

Our new NHS approved app, powered by Healthera, provides access to our services via your mobile. It’s also the easiest way to order and manage repeat prescriptions
Download the App on Google Play
Aivalable On The App Store

Find Your Branch

Use our branch finder to locate your nearest Lindsay & Gilmour pharmacy. It’s simple to use and lists all the contact details you need to contact your local branch
find your branch
to Top