WHo is it For?
The Minor Ailment Service is an NHS service for children, people aged 60 or over, people who hold a medical exemption certificate and people on certain benefits. Available at all of our branches, this service encourages patients to think ‘Pharmacy First’ before their GP when seeking advice for minor ailments.
The service involves a consultation with one of our specially trained pharmacists, often in one of our private consultation rooms, where they will discuss your concerns and – if appropriate – give you suitable medication or advice. They will also advise you if you need to see your GP.
How do I register for the service?
Just visit any Lindsay & Gilmour pharmacies across Scotland to register for the service, without the need for an appointment. When you register, your pharmacist may ask you for some information, including your name, date of birth and postcode. They will also check whether you can use the NHS Minor Ailment Service and may ask you for proof, for example your maternity or medical exemption certificate. Try to remember to bring this proof with you. While you are registered for the service you can still make an appointment to see your doctor whenever you like.
If your pharmacist feels it is better for you to see your GP, they may refer you directly or ask you to make an appointment with your GP.