After the news on Tuesday that many of us will return to a near-full lockdown on Friday 20th November, we want to reassure our patients and customers this will not impact the current access and level of service you enjoy at your local Lindsay & Gilmour Pharmacy.


The First Minister confirmed that 11 local authority areas across Central Scotland, including West Lothian and Lanarkshire will enter the highest Level 4 restrictions for 3 weeks.

We are very proud to be a key NHS service provider and as such all of our pharmacies remain open.

Lindsay & Gilmour pharmacies have already implemented procedures to ensure your safety and protect our team. These measure will continue and we ask that you please remember to comply with the following guidance:

  • do not enter your local pharmacy if you have tested positive or have developed any COVID-19 symptoms
  • you must wear a face covering within our pharmacies unless exempt
  • it is important to follow directional signs, one way systems and pharmacy capacities
  • always maintain a 2 metre physical distance between people outwith your household (or extended household)

Our opening hours are listed on our website. We will not be making any changes to those published at this time.


While we do not encourage stock piling prescriptions, it is worthwhile checking your medicine supplies to identify and plan for anything you may need in the coming weeks.

If you require any advice about your medication and how best to plan for the festive period and bank holiday closures, please do get in touch with your local Pharmacist.

This is the advice we give our patients every Christmas so please don’t panic. We are here to help.


In the event you cannot reach your local pharmacy in person, there are a number of ways we can support you. You can:

  • download our app (Healthera) to order & track your prescriptions using your mobile device
  • use the chat function on the Healthera app to message your preferred pharmacy for advice
  • arrange FREE contactless delivery to your door
  • access phone & video consultations for advice & treatment for minor illnesses (see Pharmacy First or below for more info)


As part of the new NHS Scotland Pharmacy First service, our team can now support you with a clinical consultation by phone, video call or in person at all of our pharmacies.

If you are suffering from a minor illness or common health complaint, please contact or visit your Pharmacy for advice and treatment for your symptoms.

The pharmacy team can also support you with a referral to another healthcare provider where necessary.

You can find out more about the Pharmacy First Service on our website.


Keeping your hands clean is one of the simplest ways you can protect yourself and stop the spread of coronavirus. It is important to:

  • regularly wash your hands with soap and water for at least 20 seconds
  • avoid direct hand contact with your eyes, nose and mouth


The tier system in Scotland and any advice to stay at home does not prevent anyone from taking action to keep themselves safe from domestic abuse.  If you or someone you know is experiencing violence or intimidation, call Scotland’s Domestic Abuse Helpline on 0800 027 1234 or go to www.safer.scot.

All of our pharmacies also offer a SAFE SPACE for anyone who needs help. This service is completely confidential.

You can continue to access Primary Care Out of Hours Services by contacting NHS 24 or 111.

If you are experiencing symptoms of COVID-19, please call 111 and in any medical or health emergency always call 999.

Click here to access the postcode checker for COVID restrictions by protection level in areas of Scotland.

For the latest COVID guidance visit NHS INFORM.